Account

Delete your account

For the Mufti Qāsim Zia apps, published by the office of Dr Mufti Muhammad Qasim Zia. You can delete your account yourself — you do not need to email us or reinstall anything.

Delete it now, on the web

Sign in to the portal and delete your account from your profile. This works on any browser, whether or not you still have the app installed.

Go to Portal → Profile → Delete account →

Delete it in the app

Open the app and go to:

Profile → Delete account

You will be asked to confirm. The account is deleted immediately and the app signs you out.

What is deleted

Your account and every piece of contact information we hold about you: your name, email address, phone number, password and sign-in credentials, along with your notifications and any devices signed in. You will not be able to sign in again, and we will have no way to contact you.

If you have never filed a case or request, your record is erased entirely. Nothing at all is kept.
If you have filed a case, the account data above is destroyed and the case record is kept without it.

What is kept, and whyCase records and any certificate issued to you are retained. A nikah, talaq or khula certificate is a formal record of a religious ruling which you may have given to a registrar, a court or another mosque, and which our verification page must be able to confirm years later. Destroying it would make a genuine document you are holding report as unknown. A ruling also concerns the other spouse, who is a party to it. This retention is covered in section 5 of our Privacy Policy.

If you want the case record removed too

Ask us directly and we will tell you what we can remove and what we are obliged to keep, and why. We respond within one month.

Staff accounts

Accounts in the staff app are created by an administrator, not self-registered, and are closed the same way. Contact the office and it will be done for you.

Office of Dr Mufti Muhammad Qasim Zia

Email: contact@muftiqasimzia.co.uk